Sagekart Returns Policy
At Sagekart, we are committed to providing our customers with the best shopping experience, ensuring that you have all the necessary information about our products upfront. Our policies are crafted with fairness in mind, both for our customers and suppliers, and reflect our dedication to offering transparency and value.
Returns Window
Returns are accepted within 3 days from the date of delivery.
Returns on Orders Above ₹999
Free Returns: For orders above ₹999, returns will be free of charge, reflecting our commitment to customer satisfaction.
Returns on Orders Below ₹999
Return Fee: For orders below ₹999, a ₹100 fee will apply if the reason for return is "article not required".
Size Exchange Fee: For size exchanges, a fee of ₹70 per exchange will be charged, ensuring a smooth exchange process for our customers.
Defective Products
Free Returns: If the product is defective, returns are completely free, regardless of the order value, because we believe in offering only high-quality products and ensuring that our customers receive exactly what they expect.
Return Limitations
One-Time Return: Each order is eligible for only one return. Multiple returns on the same order are not allowed to maintain fairness and a smooth transaction process.
Refund Process
Refunds will be processed to either your Sagekart wallet or bank account, depending on the return reason and any applicable charges.
At Sagekart, we take pride in our carefully crafted policies that reflect our core values of fairness, transparency, and commitment to quality. We believe in providing detailed and accurate information about our products to help you make informed decisions. By crafting these policies, we aim to ensure a smooth and hassle-free experience for both our customers and suppliers.